Return and Refund Policy

If the products are damaged, please refer to the policy below

• Orders can be returned within 7 days of receiving.
• If the product is physically damaged or the wrong product is shipped, we will replace it. The customer must contact us within 48 hours of delivery. You will need to send a video of the unboxing of the product on WhatsApp the damage must be clearly visible in the video. If a replacement of the same product is not possible, we will refund or exchange it with other products of the same value.
• For returns/exchanges, please call us via email or WhatsApp. Contact us for details and return address.
• We will pick up the damaged or wrong product in reverse. The customer should ensure that the product is packed securely with the original packaging. If not, please be aware that we will not accept the product.
• If reverse pickup is not available at the specific address, the customer should use the courier available in their area and send it. In such cases, the customer will be required to pay the shipping charges.
• If reverse pickup is not available at the specific address, the customer should use the courier available in their area and send it. In such cases, the customer will be required to pay the shipping charges.
• Refund will be credited to your original payment method within 3-5 business days.
• replacement orders will be delivered within 3-5 business days.